Privacy Policy

Effective Date: 29/08/2025

Telford Cat Grooming (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website at www.telfordcatgrooming.co.uk.

1. Information We Collect

We may collect the following personal data when you interact with our website:

Name, email address, and phone number (when you fill out a contact or booking form)

Booking details (service type, cat information, appointment date/time)

Payment information (card payments processed securely via third-party payment processors, we do not store card details)

IP address and technical data (browser type, pages visited, location for analytics purposes)

2. How We Use Your Information

We use your personal data for the following purposes:

To respond to inquiries and provide services you request
To schedule and manage grooming appointments
To process payments securely
To send booking confirmations and reminders
To comply with legal obligations
To improve our website and services

3. Legal Basis for Processing

We process your personal data in accordance with GDPR on the following legal grounds:

Your consent (e.g., when submitting contact forms)
Performance of a contract (e.g., booking and providing grooming services)
Legitimate interest (e.g., website analytics and improving our services)

4. Sharing Your Data

We do not sell or rent your personal data. We may share your information with:

Payment processors for booking and payment purposes Legal authorities if required by law

5. Data Retention

We will retain your personal data only as long as necessary for the purposes outlined above or to comply with legal requirements.

6. Your Rights

Under GDPR, you have the following rights:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Object to processing or request restriction
Withdraw consent at any time (if applicable)
Request data portability
To exercise any of these rights, please contact us.

7. Cookies

Our website uses cookies to improve user experience and website performance. You can disable cookies in your browser settings, but some features may not function properly.

8. Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or disclosure.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions about this privacy policy or how we handle your personal data, please contact us at:

Telford Cat Grooming

Email: enquiries@telfordcatgrooming.co.uk

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